GTS implements an ISO 9001:2008 compliant Quality Management System (QMS) on our contracts. GTS uses task planning processes to relate technical quality, on-time delivery, and budgetary requirements and metrics, along with customer-specified standards, to the work that will be performed.
Our internal corporate quality assurance audits are geared toward supporting all tasks across a contract to ensure the application of a core set of documented procedures and toward identifying high-leverage improvement opportunities that can significantly enhance GTS’ overall performance. The audit process and aggregated process metrics data are used by GTS’ executive quality improvement team in periodically reviewing our QMS effectiveness. These management reviews ensure that the company’s resources and energies are effectively aligned toward achieving strategic, systemic, high-leverage performance improvements.
ABOUT ISO 9001:2008:
ISO 9001:2008 specifies requirements for a quality management system where an organization
– needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
– aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. (more information: http://www.iso.org/iso/catalogue_detail?csnumber=46486)